Company profile
Salesforce, Inc. delivers global customer relationship management (CRM) technology, fostering connections between businesses and their clientele. Central to its ecosystem is the Customer 360 platform, which empowers users to collaborate effectively and craft integrated experiences for their own customers. The company's extensive suite of offerings includes: Sales solutions designed to manage data, track leads, forecast opportunities, extract insights via analytics and relationship intelligence, and generate quotes, contracts, and invoices. Service capabilities enabling organizations to provide dependable and highly personalized customer support at scale. A flexible platform featuring intuitive drag-and-drop tools, allowing businesses of diverse sizes, locations, and industries to develop custom applications that deepen customer engagement. An online learning platform for mastering in-demand Salesforce proficiencies. Slack, a prominent system for communication and team collaboration. Marketing tools that assist companies in planning, personalizing, and optimizing individualized customer journeys. Commerce solutions unifying the customer experience across various digital and physical touchpoints, such as mobile, web, social, and in-store. Tableau, a comprehensive analytics solution addressing a wide range of enterprise data analysis needs. MuleSoft, an integration offering that facilitates seamless access and utilization of data dispersed throughout an organization. Salesforce caters to clients across numerous sectors, including financial services, healthcare, life sciences, and manufacturing. Furthermore, the company provides professional services and offers both in-person and online courses to certify its customers and partners in the architecture, administration, deployment, and development of its solutions. Its services are distributed through a multi-channel approach, leveraging direct sales alongside a network of consulting firms, system integrators, and other strategic partners. Incorporated in 1999, Salesforce, Inc. is headquartered in San Francisco, California.
- CEO
- Marc R. Benioff
- Employees
- 83,334
- IPO date
- 01 Jul 2004
- ISIN
- US79466L3024
